Privacy Policy

Last Updated: 30.07.2024

Introduction

Hiyield Ltd is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and protect your information when you use our website hiyield.co.uk or engage with us through other means, such as filling out a form on LinkedIn. By using our services, you agree to the collection and use of your information in accordance with this policy.

Our Contact Details

  • Company Name: Hiyield Ltd
  • Registered Address: 12 Hillside Road, St Austell, Cornwall, PL25 4DW
  • Phone Number: 01726 247050
  • Email Address: [email protected]
  • Company Number: 11362053
  • VAT Number: 304 2893

What Information Do We Collect?

We may collect and process the following types of personal data:

  • Identity Data: Name
  • Contact Data: Email address, phone number
  • Demographic Data: Age, gender, interests
  • Usage Data: Information about how you use our website, products, and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

How Do We Collect Your Data?

We collect data about you in the following ways:

  • When you fill in our contact form
  • When you enter a competition or survey
  • When you subscribe to our marketing communications
  • Through automated technologies, such as cookies, when you interact with our website

How Do We Use Your Data?

We process your data based on the following lawful grounds:

  • Performance of a Contract: To fulfill our contractual obligations to you, such as providing services you have requested.
  • Legitimate Interests: To improve our products and services, to send you information on services you may be interested in, and to secure our systems.
  • Consent: For sending you promotional emails, and for targeted ads, if you have consented to such activities. You can withdraw your consent at any time by contacting us at [email protected].

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

In the event of a data breach, we have procedures in place to notify you and any applicable regulators promptly.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we are required by law to keep certain information for six years for tax and accounting purposes.

Your Legal Rights

Under GDPR, you have the following rights:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can ask us to delete or remove personal data where there is no good reason for us to continue processing it.
  • Right to Object: You can object to our processing of your personal data where we are relying on a legitimate interest.
  • Right to Restrict Processing: You can ask us to suspend the processing of your personal data.
  • Right to Data Portability: You can request the transfer of your personal data to you or a third party.

To exercise any of these rights, please contact us at [email protected]. We may need to request specific information from you to confirm your identity and ensure your right to access your personal data or exercise any of your other rights.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at [email protected].