Digital means that we can be connected wherever we are in the world
Ten years ago it was difficult, if not impossible, to work as an integrated team with an agency in a different country. Today, we are able to select the best teams to work with globally utilising digital ways of working.
However, to make this work, we must nail efficient processes to communicate, so that collaboration is as easy as chatting with someone at the desk next to you.
We have done just that, perfected the way we communicate with our clients so that everyone has access to our user-centric digital services.
Say goodbye to bad communication with digital agencies!
Another awesome benefit as web development company in Cornwall is that we can offer our team a balanced outdoor lifestyle with a job that they love. Instead of having to be in the bustling concrete city! It’s a win-win.
How we create clear communication with our clients
There’s no doubt about it, using emails as a core communication method is not an effective way to communicate globally, especially when you’re developing apps. Emails are slow and can easily lose focus.
With the beauty of digital, we have amazing tools available. We use:
Productive – this is the high-level tool we use for the overall project management, much like Trello but even better! Everyone has their own logons and you can track the progress of the projects, comment, collaborate, attach vital information and much more.
Slack – this is for the day-to-day instant messages. We set up a specific channel for a project so that we can collaborate together and ask questions for an instant response.
Video calls – we understand that some clients use a preferred video call program, whether that’s Google Hangouts, ZOOM or Microsoft Teams, we use them all!